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Delivery

We provide a fast and efficient Courier Delivery service for your equipment and office supplies orders. We deliver to the whole of Ireland, including Dublin and the city’s surrounding area. Wherever possible, we offer a next-day-delivery service,  but sometimes this can take up to 3 working days.

Our delivery charge varies depending on the goods selected and if you have a credit account with us:

Non-Credit Accounts

We have a minimum charge of €9.99 ex.VAT and this can increase depending on the products selected - at checkout, the delivery charge will be clearly stated.

Credit Accounts

We have a minimum charge of €9.99 ex.VAT and this charge is waived when spending €70 ex.VAT or more. 

Warranty

We are committed to our customers’ peace of mind, which is why all our furniture and equipment comes with a guarantee. The length of the warranty varies, depending on the product. Some of our products come with a lifetime guarantee. Other guarantees that are available, include 25 years, 10 years, 5 years, 3 years and 2 years. Refer to the product description for further information. If the guarantee is not specified in the product description, it will come with a minimum 1-year guarantee.

We will assign all rights passed on by any of our suppliers to the buyer, as far as it is able to do so. We will have the option of repairing or replacing any parts which are agreed to be defective, as long as they have been returned within a minimum period of one year from the date of delivery, at the buyer’s expense. Products which have been subjected to misuse, alteration, modification, overuse, defective maintenance or wear and tear are excluded from this guarantee.

Returns

We provide a 14-day ‘cooling off period’ starting from the day the goods are received. 

Note the important information below about our returns policy:

  • It is within 14 days of delivery receipt
  • The goods are in perfect condition and have not been assembled
  • The goods are in their original packaging and fit for resale
  • A pickup and restocking fee of 25% of the item's sell value will apply for furniture returns. This will cover the pickup of your furniture and internal administrative costs. 
  • The returns policy does not apply to bespoke / made-to-order items which cannot be cancelled or amended once confirmed
  • The buyer covers the cost of returning the goods (note this is not always the same as the original delivery cost)

Pricing

Invoiced prices will be those currently charged by the seller, when the order is despatched. We strive to ensure that all prices displayed on the website are correct. However, in the event that a pricing error is made and an order is placed, the buyer will be told and given the option of either cancelling the order or continuing with the order at the corrected price. Prices are all subject to VAT.

Orders

Please note, the seller’s website and catalogue serve as an invitation, not a legally binding document. All contracts comprise the buyers order and the seller’s subsequent acceptance of the order. All orders are subject to the seller’s sale conditions. No other conditions are applicable unless expressly made in writing by the seller.

Delivery Periods

All delivery times are quoted in good faith, but are not binding. The seller aims to deliver quickly and efficiently, but at times, may be delayed. Any losses incurred by the buyer as a result of delayed delivery will not be the liability of the seller.

Terms of Payment

The seller’s preferred form of payment is credit / debit card and electronic wire. Government organisations qualify for instant credit. Certain organisations can apply for a credit account. Credit accounts can be revoked at the discretion of the seller and without notice. We do not accept cheques.

Retention of Ownership

Until payment has been completed and received, all products remain the property of the seller. The seller may recover products and can legally enter the buyer’s premises or wherever the products are located to do so, until payment is completed and received in full.

Product Descriptions

All descriptions are provided as a guide, and efforts are made to ensure all are accurate and up-to-date. However, they are subject to change by the seller without notice. Please note, all supplied weights and dimensions are approximate and stated maximum load capacities apply to evenly distributed loads only.

Communications

We enjoy keeping in touch with our customers so we may send you occasional updates about our current promotions and special offers. If you do not wish to receive any of our marketing emails, we provide a valid one-click opt-out option on every communication.

Consequential Loss

The seller is not liable for any consequential loss or damage costs, except in respect to death or personal injury caused as a direct result of the seller’s negligence.

Claims

The buyer must inform the seller of non-delivery within 7 working days of the expected delivery date. For shortages or damages, they must inform the seller within 2 working days of receipt of goods. Claims cannot be made if these conditions are not met.

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